1. Order Processing

1. Orders are processed after confirmation of payment, documentation, and product availability.
2. Order processing timelines may vary depending on:
1. Product category
2. Customization or special requirements
3. Regulatory approvals, if applicable

Customers will be informed of estimated dispatch timelines during order confirmation.

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2. Shipping Coverage

Domestic Shipping (India)

1. We ship products across India using trusted logistics and freight partners.
2. Delivery timelines depend on location, accessibility, and courier or transport services.

International Shipping

1. International shipments are handled in compliance with export regulations.
2. Delivery timelines vary based on destination country, customs clearance, and logistics partners.
3. Import duties, taxes, and customs charges are the responsibility of the buyer unless otherwise agreed.

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3. Delivery Timelines

1. Estimated delivery timelines are provided at the time of order confirmation.
2. Timelines may be affected by:
1. Availability of products
2. Transportation delays
3. Weather conditions
4. Regulatory or customs clearance

Medrion Life Sciences shall not be held responsible for delays caused by circumstances beyond our control.

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4. Shipping Charges

1. Shipping and handling charges, if applicable, will be communicated at the time of order confirmation.
2. Charges may vary based on product size, weight, destination, and delivery urgency.
3. Any additional charges for special handling, installation, or express delivery will be informed separately.

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5. Delivery & Inspection

1. Customers are advised to inspect the shipment at the time of delivery.
2. Any visible damage, shortage, or discrepancy must be reported immediately to the delivery personnel and to Medrion Life Sciences.
3. Failure to report issues at the time of delivery may affect eligibility for claims.

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6. Installation & Setup

1. Installation and setup services, if applicable, are subject to separate terms and may not be included in standard delivery.
2. Installation timelines will be coordinated separately based on product type and location.

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7. Risk & Ownership

1. Ownership and risk of loss transfer to the customer upon delivery of the product.
2. Medrion Life Sciences ensures appropriate packaging to minimize transit risks.

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8. Delays & Force Majeure

Medrion Life Sciences shall not be liable for delays or failure in delivery due to events beyond reasonable control, including but not limited to natural disasters, strikes, regulatory restrictions, or transportation disruptions.

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9. Business-to-Business (B2B) Orders

1. For institutional, bulk, or project-based orders, delivery terms are governed by the respective purchase order or agreement.
2. Website shipping policies may not apply to such transactions.

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10. Policy Updates

Medrion Life Sciences reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.

Changes will be effective immediately upon posting on this page.

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11. Contact for Shipping Support

For shipping or delivery-related enquiries, please contact:

care@medrion.life